What is included in the kit of Diamond Painting?
- High quality canvas printed and numbered with your favorite motif
- Tool set for easy and precise application of the diamond stones.
Tool Set:
- 1x premium diamond pen tool with detachable 1- and 9-diamond heads )
- 1x wax pad
- 1x tray
- Acrylic diamond stones in different colors (sorted and in sufficient quantities) for a perfect picture
-
Operating instructions including a preview image of your motif
Size: Canvas Size
About Frame:We sell the diamond painting kits without Frame
Drill Area:Full Square/Round diamond. We sell Full Drill Diamond Painting having the drills cover the whole picture, we don't sell the Partial Drill Diamond Paintings.
About Diamonds:20%-30% extra diamonds,send missing diamonds for free.
Welcome Wholesale:If you want to sell our diamond paintings, just contact us,we can accept CSV, and have a VIP-SALES to take care of all your orders!
HOW TO CHOOSE A CANVAS SIZE
The bigger the canvas, the richer the details! Make sure your canvas width is at least 30cm for best results.
About customer service
Dear customer, If you have any questions, please feel free to contact us. And we will reply in 2 days except weekends. We hope that every customer can shop happily in our store, as long as there are any questions, please contact our customer service instead of being unhappy. We will do our best to solve the problem for you. We will continue to improve our products based on your feedback.
About Diamond Supplement Service(How to get the missing diamonds)
We have 20-30% extra diamonds in every kit, we have good quality control, if you found missing?diamonds, please check all of the kits for this order.We will send the missing diamonds to you for free only one time for the same order, so please check all of the kits for your order.
How to get the missing diamonds?
Step 1: Take a photo for the instructions and the canvas (The photo contains the entire canvas and instructions, and needs to be clearly visible)
Step 2: Find the DMC number of the missing diamonds ( If have missing diamonds more than one set of diamond painting, please describe the DMC numbers of different sets separately)
Step3: Submit your photo by the email, along with a brief explanation of what happened. For your message to us, please use the following format:
- Name:
- Email: (the email used when you placed your order)
- Previous Order Number:
- Description Of Issue:
Step 4: Our customer service will reply you in 2-4 business days!
Step5: We will send the missing diamonds to you for free. (Please be patient to wait for the diamonds)
We are factory-direct sale, we have over 50 workers, we will prepare your orders within 2-3 days(If some of the best-selling products are out of stock, it may take a few more working days.)We will choose the best shipping method to ship out your parcels.
The general delivery time is 7-15 working days. If you have not received the package after 15 days, please contact us by email: service@wolkekunst.com, our customer service will reply you in 3 business days and help solve your problem.